Deeplish Community Centre
Last updated: 30 October 2026
Our commitment to your privacy
Deeplish Community Centre is committed to protecting your personal information and respecting your privacy.
This policy explains how we collect, use and protect information when you visit our website, contact us, sign up for our newsletter or enquire about our activities and services.
We handle personal information in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Deeplish Community Centre is a community organisation based in Rochdale. We provide activities, opportunities, advice and support for local people.
For enquiries about this privacy policy or how we handle your information, please contact:
Deeplish Community Centre
Website: https://deeplishcc.co.uk
Email: info@deeplishcc.co.uk
Telephone: 01706 860151
What information we collect
Depending on how you use our website or contact the Centre, we may collect:
- Your name and contact details, including your email address and telephone number.
- Information you provide when completing our website contact form.
- Your email address when you subscribe to our newsletter.
- Details of enquiries about activities, events, volunteering or support.
- Technical information about how your browser interacts with our website.
If you contact us about support or advice, you may choose to share additional personal information. We will only use this information for appropriate purposes and handle sensitive information with additional care.
We ask that you do not include sensitive personal information in the general website contact form unless it is necessary for your enquiry.
How we use your information
We use personal information to:
- Respond to enquiries and requests for information.
- Provide information about activities, events and services.
- Help people access appropriate support.
- Manage newsletter subscriptions and send requested updates.
- Maintain, protect and improve our website.
- Meet legal, safeguarding and organisational responsibilities where applicable.
We do not use information provided through our general contact form to add people automatically to our newsletter mailing list.
Contacting us through the website
Our website uses a contact form to allow visitors to send enquiries directly to Deeplish Community Centre.
When you submit the form, we collect the details you provide so we can read your message and respond.
The form is provided using WPForms, a WordPress form service.
We only use enquiry information for appropriate purposes connected with your message, unless we have another lawful reason to retain or use it.
Newsletter subscriptions
Visitors can subscribe to receive the Deeplish Community Centre newsletter by entering their email address into the sign-up form on our website.
We use Mailchimp to manage our mailing list and send newsletters.
When you subscribe, your email address is processed through Mailchimp. Mailchimp may also record technical information associated with your subscription, such as the date and time of sign-up.
We use this information to send news about Deeplish Community Centre, including activities, events, services and community updates.
You can unsubscribe at any time using the unsubscribe link included in our newsletters.
You can also contact us directly if you would like your details removed from our mailing list.
We do not add people to the newsletter simply because they have contacted us about another matter.
For further information about Mailchimp’s privacy practices, visit https://www.intuit.com/privacy/.
Our reasons for using personal information
Data protection law requires us to have a lawful reason for using personal information.
Depending on the circumstances, we may rely on:
Consent: Where you have actively chosen to receive our newsletter or agreed to another particular use of your information.
Legitimate interests: Where we need to respond to enquiries, communicate about our activities or manage the Centre’s work, provided this does not override your rights.
Legal obligations: Where information must be used or retained to meet a legal requirement.
Other lawful grounds: Where these apply to particular services or activities, including safeguarding or the provision of support.
Information about health, personal circumstances or other sensitive matters may require additional protections and a separate lawful condition before it can be processed.
Cookies and website technologies
Cookies are small files or pieces of information that websites may store on your device. They can help websites function correctly, remember settings and provide information about how services are used.
Our website uses WordPress and may use cookies or similar technologies for essential website functions, security and administration.
We also use third-party services that may process technical information or use cookies when their content is accessed.
These include:
Mailchimp: Used to manage newsletter subscriptions. When you complete a newsletter form or follow links in our newsletters, Mailchimp may process technical and subscription-related information.
YouTube: Some of our pages display videos hosted by YouTube. Playing or interacting with these videos may allow YouTube or Google to collect information or use cookies in accordance with their policies.
Google Maps: Our Contact page includes a map provided by Google. Interacting with the map may involve information being processed by Google.
Facebook: Our News page displays updates from Deeplish Community Centre’s Facebook page. Opening posts or following links to Facebook will take you to Meta’s services, where its own privacy and cookie policies apply.
We do not require members of the public to create a WordPress account to browse our website.
Cookies used for website administration may apply to authorised staff or others who log in to manage the website.
Where consent is required for optional cookies or similar technologies, we will seek that consent before using them.
You can also manage or delete cookies through your browser settings. Disabling certain cookies may affect how some website features work.
Links to other websites
Our website contains links to external websites and services, including social media platforms and other organisations.
Once you leave our website, the privacy policies of those external services apply.
We encourage you to review their privacy information before providing personal details.
How we protect your information
We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.
Access to information is limited to people who need it for appropriate organisational purposes.
We also use established third-party services to help operate our website and communications.
No method of transmitting information over the internet is completely secure, so we encourage visitors not to send unnecessary sensitive information through general website forms.
Who we share information with
We may share information with trusted service providers where necessary to operate our website, respond to enquiries or send communications.
These may include our website hosting provider, WPForms, Mailchimp and other technical service providers.
We may also share information where required by law, or where necessary and lawful to safeguard someone’s wellbeing.
We do not sell personal information.
Information processed outside the UK
Some organisations that provide website and communications services operate internationally.
This means information may be processed or stored outside the UK.
Where this happens, we take steps to ensure that appropriate data protection arrangements and safeguards apply.
How long we keep information
We retain personal information only for as long as it is needed for the purpose for which it was collected, or where a longer period is required by law.
Newsletter subscription information is retained while you remain subscribed, with limited records potentially retained where necessary to honour unsubscribe requests or demonstrate compliance.
Enquiries are retained according to their nature, our operational needs and any relevant legal or safeguarding requirements.
Your rights
Under UK data protection law, you may have the right to:
- Request access to personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Ask us to delete information in certain circumstances.
- Ask us to restrict or stop certain uses of your information.
- Object to processing in certain circumstances.
- Withdraw consent where consent is the basis for processing.
- Request a copy of certain information in a portable format.
These rights are subject to legal conditions and exceptions.
To make a request, please contact us using the details provided above.
If you are unhappy with how your information has been handled, you can also raise a concern with the Information Commissioner’s Office (ICO).
Website: https://ico.org.uk
Changes to this policy
We may update this privacy policy to reflect changes to our website, services, technology or legal responsibilities.
The most recent version will be published on this page, with the date of the latest update shown at the top.
Contact us
If you have questions about this policy or how Deeplish Community Centre uses personal information, please contact us:
Deeplish Community Centre
Email: info@deeplishcc.co.uk
Telephone: 01706 860151
Website: https://deeplishcc.co.uk
